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New Contributor
Posts: 3
Registered: ‎05-06-2013
My Device: 9800
My Carrier: eplus.de

Disable Home Screen Lock

How do I Disable the home screen lock on my Touch 9800? In the Security settings > Password the lock icon is Enabled and can not be disabled! The only options are lock after 1, 2, 5, or 10 minutes. Is there a way to disable the lock feature?

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Hall of Famer III
Posts: 58,376
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI459), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Disable Home Screen Lock

Hi and Welcome to the Community!

If you are on BES, it may be forced by your BES Admins...you'd need to talk to them to see about changing it.

If you have activated Encryption/Content Protection, then the password is required to support that. You'd have to disable that in order to be allowed to also disable the password.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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