03-19-2014 07:29 AM
The CAPS lock would stick very frequently and this morning in must have been stuck when I tried to enter my password to unlock my phone. I kept trying, but eventually I used up all of my 10 attempts. Now the phone has a white screen and will not do anything, even when I remove and reinstall the battery. How do I fix this, and the CAPS sticking problem?
Solved! Go to Solution.
03-19-2014 08:01 AM
If you're not getting anything, even after a battery pull, you'll need to reload your OS. You can do this with BlackBerry Desktop Software. Once your phone has been recognized by BDS, click Device>Backup and do a backup then click Device>Restore and restore that backup to your phone.
I hope that helps you.