Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-23-2008
My Device: Not Specified

Disappearing Emails on 8310 Vodafone

My emails appear to be disappearing from my inbox when new emails arrive...anything I can do...is it part of the new Vodafone account management system? Cheers. Mike
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Disappearing Emails on 8310 Vodafone

BlackBerry deletes call log, SMS texts and then email messages if it faces memory constraints. Straight way email deletion never happens in BlackBerry. I don't have any idea about email management system of Vodafone. But BlackBerry in know form sending/receiving email from handheld. Any email management should not hamper its basic and utmost IMPORTANT features.

If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Posts: 229
Registered: ‎05-14-2008
My Device: 8520, 9700

Re: Disappearing Emails on 8310 Vodafone

The Article below can be referenced with the KB14213




What is Low Memory Manager

Doc ID : KB02843
Last Modified : 2007-06-07
Document Type : What Is

  • BlackBerry® device
  • BlackBerry Device Software


The Low Memory Manager is activated automatically when the available flash memory on the handheld decreases to less than 400KB. Flash memory is used to store handheld applications such as Messages, Calendar, Address Book, Tasks, MemoPad, and third party application data.

By removing rarely used applications and old data you can increase the amount of memory on your handheld. The Low Memory Manager begins by removing low priority items such as cached data. Medium priority items such as very old emails and out-of-date calendar entries are deleted if additional memory capacity is required. If the memory situation on the handheld becomes critical, the Low Memory Manager will cause the email application to remove emails on a last-accessed basis.

To view the available memory on your handheld go to

Options > Status > File Free

Note: Calendar entries and emails removed by the Low Memory Manager are not reconciled back to the mail system.