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New Member
Posts: 1
Registered: ‎06-18-2013
My Device: Bold 9900
My Carrier: Vodafone

Disappearing phone numbers from contacts - Blackberry Bold 9900

[ Edited ]
On May 30th, I was trying to call a friend and found that two of her numbers were missing from my contact list which seemed very odd. Even stranger, when I checked again a few hours later, the other two numbers had reappeared....However they have now gone again. Additionally I noticed that another contact is missing two of her phone numbers. Has anyone else had this experience and if so what is happening and how can it be prevented?
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Disappearing phone numbers from contacts - Blackberry Bold 9900

Hello MertonAffric,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding Contacts numbers on your BlackBerry Bold 9900 smartphone.


Do you know if this contact address book is configured for wireless synchronization with any of your email accounts currently? If so, repopulate the contacts phone numbers on an affected contact, then disable wireless synchronization and monitor to see if the numbers disappear once again.  



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