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New Contributor
Posts: 2
Registered: ‎10-14-2013
My Device: Curve 8300
My Carrier: O2

Disaster after software update

Hi.

 

I updated my Curve 9300 to the latest software via the desktop manager. There was a break in the connection during the update, and it had to be re-done.

 

After I had updated, my phone says "device locked" - but it will not bring up and option to put in the password? I click on "unlock" but nothing happens.

 

I tried reverting back to the old OS, but the problem remains?

 

When I connect via the desktop manager, it asks for my device password, and I can connect that way, but on the device itself, everytime I click on unlock, nothing happens.

 

Please help.

New Contributor
Posts: 2
Registered: ‎10-14-2013
My Device: Curve 8300
My Carrier: O2

Re: Disaster after software update

... *Sorted it*

 

I downdraded the software again.