12-26-2012 05:18 PM
My Blackberry Curve 9300 on bbm my dp will not update for ages and sometimes it dosent load up at all. This has been going on for longer than a week and i have always had no problems updating it.
Please Help and give a solution.
12-26-2012 05:20 PM
If you haven't yet, try a battery pull.
If it still doesn't work, I recommend you uninstall and reinstall BBM.
http://us.blackberry.com/bbm.html or get it from app world on your phone.
Delete app steps:
01-01-2013 11:20 AM
I have the exact same problem on my cruve 9300, is yours fixed? If yes how did you do it?
I think Wolf395 gave your exact direction on how to that! May I know which part/steps you didn't understand?
If your query is resolved then please click on “Accept as Solution”
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01-01-2013 11:47 AM
I have tried many times the battery pull but I am scared of unistalling bbm and losing all of my contacts, is it sure to delete and then install again the app?
Thank you for answering so quickly.
PS: I live in France
01-01-2013 12:24 PM
01-01-2013 01:29 PM
01-01-2013 01:37 PM
01-01-2013 02:29 PM