Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-24-2013
My Device: Blackberry Curve 9300
My Carrier: Cell C

Display Picture Not Updating,Please Help

Hey there guys can anybody explane or please help solve why my bbm display picture isnt updating or visible to my contacts? its so annoying,and been going on for about 2 days now. Can somebody please help?

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Display Picture Not Updating,Please Help

Hello Vishay13,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding BBM Avatars.

Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. Then complete a "Register Now" in the Host Routing Table as shown here: http://bbry.lv/eaMdF6

If this fails to resolve the issue you may want to contact your wireless service provider to verify your coverage and data plan.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!