02-24-2013 01:57 PM
Hey there guys can anybody explane or please help solve why my bbm display picture isnt updating or visible to my contacts? its so annoying,and been going on for about 2 days now. Can somebody please help?
03-04-2013 06:04 PM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding BBM Avatars.
Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. Then complete a "Register Now" in the Host Routing Table as shown here: http://bbry.lv/eaMdF6
If this fails to resolve the issue you may want to contact your wireless service provider to verify your coverage and data plan.
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