04-06-2011 04:43 AM
I got a new Bold 9700 a couple of months back and the display is totally shot. For the last couple of days the display went away but came back if someone called or if the phone was left alone. But today its completely gone and I can't see a thing just a white screen with some colored lines. I've tried updating the device software but that hasn't worked either. Please help.
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04-06-2011 06:30 AM
If this is a new device and you're within the warranty period the n take the device back to the store and ask for replacement.
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