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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-30-2013
My Device: Blackberry curve 8529
My Carrier: Virgin media

Display picture

My picture won't change on other phones and i've left it for a month but it still won't change, please help
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Display picture

Hi Haleemah


Welcome to BlackBerry Support Forums



It may take time to update your Display picture but not as much as you mentioned , Do a local backup of your BBM contacts then try reinstalling the same it might help.If you want to do that then first Uninstall BlackBerry Messenger from your device.

KB10040 : How to view or remove installed application on a blackberry smartphone


Then perform a battery pull restart by removing the battery while your device is Powered On, after reboot from your BlackBerry browser browse to www.blackberry.com/bbm to download it again. restore your contacts from your backup. See if that helps.


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