01-12-2009 02:09 PM
01-12-2009 02:42 PM
What version of Desktop Manager are you using?
Version 4.6 presented errors using the backup and Switch Device Wizard. I would suggest you download and install Desktop Manager version 4.7 withOUT the media software, for your purposes.
Download Desktop Manager from here:
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code