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BlackBerry® OS Smartphones

New Contributor
Posts: 9
Registered: ‎01-03-2011
My Device: Bold 9780 OS 6
My Carrier: Rogers Canada

DocsToGo won't work properly

wondering if anyone can help with Docs To Go for my Torch, used to use Gridmagic & it was great for what i do however doesn't work properly, probably not compatible with OS 6 i suppose. I purchased Docs To Go & installed all facets of the software but when i try to edit any xls docs i lose all formatting in the doc, & the program does not seem to have edit or view mode which it is supposed to have according to the manual.I have un & re-installed twice now, no change. Dataviz says have to go to RIM for support on BB, but all i can find is searchable knowledgebase, don't know where to start! Thanks for ANY help, this is the main reason i have BB & cant use for xls.  Cal