02-21-2011 10:21 AM
Hi, I upgraded to Documents to Go Premium (Blackberry OS 4.7 and above) and installed it on my Torch 9700. I was able to select a directory on my PC and the files were loaded onto the phone. When I subsequently attempt to Sync the phone with the PC, I receive the following error:
"Unable to complete file operation because of an unexpected file error (%s)"
I was able to snyc a new file I created on the Blackberry to a different directory, but changes to files loaded on the BB do not sync.
The directory that I loaded has about 500 documents. Is there a limit in the number of files that is supported on the Blackberry version of Docs to Go? I have used Docs to Go on my Palm Zire 72 and it worked fine with this number of files.
Any other suggestions would be appreciated.