04-16-2013 03:51 PM
Blackberry Curve 9320
I recently got an Operating System upgrade notification for my curve 9320, and after installing the upgrade, my Documents to Go on my laptop is now insisting that I purchase an activation key before I can synchronise my files. But I've already done that when I purchased Documents to Go, but I don't know where my activation key is. Doies anyone know where I can find it?
Also my Curve 9320 seem to think that everything's OK so I can't get the phone to offer me the chance to activate anyway. None of the information on the Blackberry site seems to be relevant to my particular phone.
04-18-2013 10:45 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Please email firstname.lastname@example.org with the order number and you will be able to get your registration key.
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!
04-19-2013 03:24 PM
Hi Vicious Ferret,
Thanks for your help, unfortunately I can't find the order number, but have emailed as you suggested together with some other information that hopefully will identify me and help the appworld people sort me out.