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New Contributor
Posts: 4
Registered: ‎03-17-2009
My Device: Not Specified
Accepted Solution

Documents to Go

Trying to update to D2G 1.006 but receiving error as follows..."Documents To GoSmiley Very HappyataViz,Inc. contains a module called "DocsToGoCommon." A module with that name already exists. Do you wish to proceed"

 

Upon clicking yes, i get another message..."The downloaded module is incompatible with data already stored on the device. Upgrade anyway (some applications may not work)"

 

After clicking yes for this message...i receive download failed (907 Invalid COD)

 

Please advise

Thanks

 

 

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Documents to Go

Check this site: http://www.dataviz.com/

 

It is Docs2Go developer's site.

 

Contact them and ask them to help you to resolve this issue.

New Contributor
Posts: 4
Registered: ‎03-17-2009
My Device: Not Specified

Re: Documents to Go

http://support.dataviz.com/support.srch?docid=14238&pid=186

 

This is the link to solve all your problems...

Using the information supplied here from Dataviz you can actually upgrade your D2G through a desktop!

 

Enjoy