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New Contributor
Posts: 3
Registered: ‎07-10-2014
My Device: 9900
My Carrier: Rogered
Accepted Solution

Does BB OS7 backup software save windows files: CAD, doc., excel, pdf, etc.?

It doesn’t seem that BB OS7 backup software saves windows files: CAD, doc., excel, pdf, etc. on a memory card.

 

I recently corrupted data on my 32g sd memory card (it got wet). I had backed up the 9900, 5 days earlier. After restoring nothing was on the card.

 

Is there a function of the software that will backup a memory card?

 

As I had been using it as a mass storage/ usb device saving tax and other vitals, i would really appreciate retrieving/restoring the info.

 

Knowledgeable help would be appreciated.

 

 

Thanks in advance.

 

Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Does BB OS7 backup software save windows files: CAD, doc., excel, pdf, etc.?

Hi and Welcome to the Community!

 

Please refer to the Backup link in my auto-sig on this post for "best practices" regarding backing up a BB device.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎07-10-2014
My Device: 9900
My Carrier: Rogered

Re: Does BB OS7 backup software save windows files: CAD, doc., excel, pdf, etc.?

So i have read and re-read the post and it doesnt state that memory card back up of files can be done via BBM07.  Is there a funtion within BBM07 that would backup with the rest of the phone?  A simple yes or no would suffice.

Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Does BB OS7 backup software save windows files: CAD, doc., excel, pdf, etc.?

[ Edited ]

No,

 

(And, at risk of violating your request, hence the exact point of what I say in Step 2 of the Weekly section of that post.)


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 3
Registered: ‎07-10-2014
My Device: 9900
My Carrier: Rogered

Re: Does BB OS7 backup software save windows files: CAD, doc., excel, pdf, etc.?

Thanks,

Too bad.