Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎02-16-2013
My Device: Bold 9900
My Carrier: o2

Don't play videos on browser

I have a bold 9900 7.1 2061 full updated,


When I try to use youtube, I get to the site and look for a video I wana watch and it has the  play button on it (>), but I can't press it to get it to work, I have check that embedded media is ticked in the options folder of there browser but still no joy,


I also have down grade the version to 7.0 and tried as well still no joy, not even when I upgraded it as well.


Can anyone help me to play videos, on my last Bold 9900 it worked fine just that it had a fault mic and and this is my replacement.


Thank darkfire16

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Don't play videos on browser

Hi darkfire16


Welcome to BlackBerry Support Forums


Currently many user are having the same issue as you have with the Native YouTube application , so please no need to Downgrade your device Software , stick with it . I am sure the problem will be resolved soon.


Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.