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New Contributor
Posts: 2
Registered: ‎08-11-2009
My Device: Not Specified
Accepted Solution

Download Icon won't go away

I have the new Tour model and I have a little download icon (white circle, black fill with a white arrow pointing down and to the left and a red star) with a number 1 next to it displaying at the top of my home screen.  I have checked all my apps and folders and I don't have anything waiting to download.  I rebooted thinking that something I had installed was waiting for a restart to download something else.   Nothing I do seems to get this to go away.  Anyone have any ideas?

 

Forums Advisor III
Posts: 1,388
Registered: ‎05-29-2009
My Device: 8330

Re: Download Icon won't go away

Welcome to the forums csides Smiley Happy

 

I believe that icon is for blackberry app world. It means that one of the apps you downloaded previously has an update/upgrade available. I can't confirm this since I don't use app world, but that is what I have read previously. Somebody will confirm this soon enough I'm sure.

Kijana
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New Contributor
Posts: 2
Registered: ‎08-11-2009
My Device: Not Specified

Re: Download Icon won't go away

I think you are correct.  I had downloaded something from appworld and did have a notification that an update was available and got it.  But the icon just wouldn't go away.  I even tried a hard boot taking the battery out and it was still there.  So I just tried a soft boot using the alt-shift-del key method and the icon went away!

 

Thank you for the feedback.

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New Contributor
Posts: 6
Registered: ‎08-12-2009
My Device: Not Specified

Re: Download Icon won't go away

What did it for me was finding the unread message in my inbox and marking it read.