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New Contributor
Posts: 2
Registered: ‎09-24-2009
My Device: Not Specified

Downloaded App World but cannot find to run on 8900

Hi all

 

I have tried to re-install the latest version of the app store direct from the blackberry website.  It installs fine and the phone reboots itself as it should.  However, I can't find a shortcut anywhere to run the app store from.  No icon appears in my downloads, and nothing appears on the home/menu screens.

 

Can anyone please advise?  By going to the options, advanced options, applications - i can see that the app is installed (version 1.1.0.15).

 

For info, I am running the 8900 on Orange UK.

 

Thanks for any help and guidance.

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Downloaded App World but cannot find to run on 8900

I would suggest that you try removing the application from options/advanced options/applications menu button remove and reinstalling the application. I have heard of this happening before

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New Contributor
Posts: 2
Registered: ‎09-24-2009
My Device: Not Specified

Re: Downloaded App World but cannot find to run on 8900

Thanks for the advice, I have tried this already but with no success.
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Downloaded App World but cannot find to run on 8900

home screen >> options >> themes

somewhere there is an option to reset the position of your icons on the home screen. Hopefully you'll see the icon you are looking for.



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New Member
Posts: 1
Registered: ‎09-30-2009
My Device: Not Specified

Re: Downloaded App World but cannot find to run on 8900

I have the same problem.  How can I find the app?

 

How can I access the memory (card)?

 

Thank you.

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Hall of Famer III
Posts: 58,190
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Downloaded App World but cannot find to run on 8900


asdf wrote:

I have the same problem.  How can I find the app?



Hi and Welcome to the Forums!

 

Can you clarify please? There are a number of suggested actions in this thread...please tell us your results from those attempts. And also provide a complete description of your precise issue.

 


asdf wrote:

How can I access the memory (card)?



 

"Access" -- as in what exactly? To explore it, simply go into the Media app and then press the BBKey and select Explore.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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