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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎02-12-2013
My Device: Torch 9800
My Carrier: Vodafone

Downloading contacts to PC

How do i downlad all contacts from BB to PC. My BB gets hung all the time. Cant trust it no more. Need to save contacts  ( once my BB comes back to life and is dead now )

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Downloading contacts to PC

Hi Dips2406,


Connect the BlackBerry smartphone to a computer that has BlackBerry Desktop Software installed.


For a backup of the data on a BlackBerry smartphone, complete the following steps:  


  1. Click on Device from the upper left-hand corner of the BlackBerry Desktop Software and select Back up from the drop-down list, or simply click Back Up Now from the main screen of the BlackBerry Desktop Software.
  2. Mark the appropriate customization level ( Full, Quick, Custom).
  3. If your smartphone includes built-in media storage and you want to back up data that is stored there, select the  Files saved on my built-in media storage check box.
  4. Input a file name if desired, or leave the default text.
  5. Leave the  Encrypt backup file unchecked.
  6. Select Back up.


You can find the details on the below knowldgebase article -


  • KB12487 How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows

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