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New Contributor
Posts: 2
Registered: ‎01-31-2013
My Device: Bold
My Carrier: vodafone uk

Downloading from app world

I have recently got the Blackberry Bold and have been trying to dowload from app world. I press download, accept terms and conditions and then it goes back to the home page.

 

No matter how many times I try, I cannot get past the 'accept terms and conditions' and it is annoying because I cannot even access MyWorld!

 

I have tried removing app world and putting it on again, but nothing seems to help!

 

Any ideas?

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Downloading from app world

Hi ginga79

 

Welcome to BlackBerry Support Forums

 

How are you downloading from App World , Over your Mobile Network or over wifi ? If you are downloading over your Mobile network then make sure you have proper BlackBerry Data Plan on your account , Or try to do the same over wifi .

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New Contributor
Posts: 2
Registered: ‎01-31-2013
My Device: Bold
My Carrier: vodafone uk

Re: Downloading from app world

Yes I do have blackberry data plan. I can access the internet no problem with mobile internet, just can't download from blackberry application world.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Downloading from app world

Hi ginga79

 

 

                 On your device are you login to your BlackBerry ID ? 

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.