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New Contributor
Posts: 2
Registered: ‎07-21-2009
My Device: Not Specified
Accepted Solution

Downloading pictures to PC

I have pictures in the Device Memory which I can browse thru on the BB Storm.  However, neither Windows Explorer nor Blackberry Desktop Manager can see any files or folders in the Device Memory.  Is there something I need to do to have those .jpg files recognized?
Forums Veteran I
Posts: 2,091
Registered: ‎03-11-2009
My Device: Z30
My Carrier: Telus

Re: Downloading pictures to PC

options- memory

should  be:

MEDIA CARD SUPPORT: ON

MTP: ON

MASS STORAGE: ON

AUTO ENABLE MASS... : YES or PROMPT

 

menu button and save

 

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Downloading pictures to PC

New Contributor
Posts: 2
Registered: ‎07-21-2009
My Device: Not Specified

Re: Downloading pictures to PC

The solution was to enable the Mass Storage Mode which was originally set to No.

 

AUTO ENABLE MASS... : YES or PROMPT

 

Thanks for the help.