07-21-2009 10:30 AM
Hello I'm new to BlackBerry and am having issues setting it up via USB to my Dell running Windows 2000. I have used the CD-ROM that it came with, went to the windows driver website and both times it's found a driver but when installing it it it errors saying "an error occurred during the installation of the device. The data is invalid.
I'm looking for some help,
07-21-2009 10:40 AM
07-21-2009 11:05 AM
That should work fine. Are you running SP4 on Windows 2000? If so I'd try installing version 5.0 of the Desktop Manager that just recently got released.
07-22-2009 01:13 AM
Thanks for the effort, but after cleaning, rebooting and DL ver 5 it comes with a warning that I must be running XP or higher.
I am running SP4 on Windows 2000. I am really just looking to use my BB for mass storage.
Any other ideas are welcome,
07-22-2009 01:51 AM
Ah. Looks like the last version of the Desktop Manager compatible with Windows 2000 would be 4.7 then. Try following this guide by installing the USB drivers first, then the Desktop Manager (if you need it)
07-22-2009 02:07 AM
07-22-2009 07:00 AM
I DL BlackBerry USB and Modem Drivers ENG (DM4.5 B13) after installing other software. After running the set up hooked up the BB, my computer say the device, found the driver put the same warning as was in my first post showed up again. This is being coming trying!
I thank you for your help non the less.
07-22-2009 11:31 AM
Can you uninstall the USB drivers, then perform a clean installation of the Desktop Manager by following the steps here
After you reboot your computer just install the USB drivers and see if you're still having the problem