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Visitor
Posts: 1
Registered: ‎11-24-2013
My Device: 9900 bold
My Carrier: free

Dtop software V 7.1/PC can't install

This is a new problem, second time

message I get

DLL request non executable

action repair RIM usb driver NT

191E2C0C85A62843E38B035865A75A080800

LIBRARY

C/\WINDOWS\INSTALLER\MSI1B4.TMP

ANY HELP TO SOLVE IT ,

THANKS

Hall of Famer III
Posts: 57,612
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Dtop software V 7.1/PC can't install

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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