05-28-2008 03:50 PM
Solved! Go to Solution.
05-29-2008 01:08 AM
Desktop is the name of the BES Service, so if you see three Desktop's then you have some serious issues with the Blackberries database (on the handset).
You will neede to wipe the device
(Options-> Securoity Options-> General Settings-> Menu-> Wipe handheld)
And then reactivate against the BES.
(I recommend wireless activation).
Hope that helps!