06-15-2009 12:13 AM
Solved! Go to Solution.
06-15-2009 12:22 AM
Hi and welcome to the forums!
Who are your email account/s with?
06-15-2009 12:42 AM
So you have a Blackberry address (firstname.lastname@example.org)?
Any other BIS accounts Gmail, Yahoo, etc.?
Here is an article to start troubleshooting the problem with.
Disregard the BES causes.
06-15-2009 01:06 AM
It would help us if you were a little more explicit in your replies.
What is the ISP? Is it just received mail?
Do you have the email address setup on your PC?
If so do you get duplicates on the PC as well?
On the link I sent did you did you check causes 2,3,4,8,9?
Let us know your setup, OK?
06-15-2009 01:16 AM - edited 06-15-2009 01:22 AM
I am sorry, I am running Outlook 2007, my email address is setup on my PC. The ISP is cox communications. I receive and send emails. I have no other email accounts, I do not receive duplicate emails on the pc only on the bb.
I have not had the chance to check out the link that you sent as I'm at work right now but I will as soon as I can. I hope I have done a better job of explaining myself this time, again I apologize.
06-15-2009 01:19 AM - edited 06-15-2009 01:21 AM
Ok much better, but now too much
Please take your personal email out of the post.
It's a public forum so it's a a safety precaution for you.
Just click on the right corner and select edit.
PS. No need to apologize we just needed some more info.
06-15-2009 01:43 AM
Good deal on editing the post!
You check the items in the link, and also check your settings on
COX for your account.
Are you leaving a copy of the message on the server or not?
Just post back when you get the time.