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New Contributor
Posts: 2
Registered: ‎05-23-2011
My Device: Torch 9800
My Carrier: Vodacom

E-Mail Settings Not Appearing

Hello,

 

When I go into the mailbox on my Torch, and click on "options", nothings happens, so I've tried the same with "Messages" , and nothing happens. Text Messages options work, so I have no idea what could be wrong. Would really appreciate some suggestions, its been like this since I got it. No matter how I try access it, I just can't, it doesn't do anything. Even if I go to "Setup", "Email Accounts", when I click on "Internet Mail Account", it does nothing. However "Enterprise Account" works. I do have an email account on it, but ever since I tried to access settings it doesn't work. I don't know what else to do,I've tried battery pulls, and all that stuff.

 

Thanks,

Kiaran

Trusted Contributor
Posts: 181
Registered: ‎02-03-2009
My Device: Not Specified

Re: E-Mail Settings Not Appearing

Which carrier are you using?

 

You can probably setup your email from PC.

 

For example, AT&T has the web site (https://www.att.blackberry.com/) and able to setup from here.

 

New Contributor
Posts: 2
Registered: ‎05-23-2011
My Device: Torch 9800
My Carrier: Vodacom

Re: E-Mail Settings Not Appearing

I'm on Vodacom South Africa, doubt they have one...