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New Member
Posts: 3
Registered: ‎11-02-2012
My Device: Curve 8520
My Carrier: O2

E-Mail Verification

Hi

 

Can anyone help with verifying my e-mail

I have gone into the set-up page, clicked on verify...put in my password, and it is saying that my password is incorrect (when I know it isn't)

 

Thanks

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-Mail Verification

hmm.  From the device go to blackberry.com/integrate
and see if you can setup your email from there.

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New Member
Posts: 3
Registered: ‎11-02-2012
My Device: Curve 8520
My Carrier: O2

Re: E-Mail Verification

nope, tried that.....still doesn't like my password....and I know it is correct too

Highlighted
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-Mail Verification

I wonder if you can remove the account and try to add it from scratch.

You can also try from https://bis.eu.blackberry.com/html?brand=o2mailuk

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Member
Posts: 3
Registered: ‎11-02-2012
My Device: Curve 8520
My Carrier: O2

Re: E-Mail Verification

I'm losing my patience with this stupid phone at the moment, as it let me log into my account with the very password that I need to verify my e-mail on, and it still tells me that the password is invalid

 

Sorry, still didn't work Smiley Sad

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-Mail Verification

I think its time to contact the carrier about this. They can see what's going on with your bis settings.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________