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New Contributor
Posts: 3
Registered: ‎11-05-2010
My Device: Bold 9000
My Carrier: Rogers
Accepted Solution

E-mail Account Settings User & Password

I have recently had to change my e-mail account passwords.  Now in order to change them on my blackberry I am asked to do the following when I go to the set up:

 

File Path : Setup - Email Accounts

Existing Users If you want to access your email settings or you changed your device, log in

User Name:

Password:

 

I have 3 e-mail accounts going to this phone and each has a new password.  I do not know what my user name is, I set it up 2 years ago...how do I retreive my username?  when I click on "forgot password" it says the password has been sent to my phone, but I never receive it.

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: E-mail Account Settings User & Password

Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.

If that works and completes your email setup/editing, good.



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New Contributor
Posts: 3
Registered: ‎11-05-2010
My Device: Bold 9000
My Carrier: Rogers

Re: E-mail Account Settings User & Password

Worked great!  Thank you very much!

Highlighted
Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: E-mail Account Settings User & Password

You are very welcome.

Good luck.

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code