03-25-2013 12:24 PM
I am having difficulty with e-mail attachments. I've tried to e-mail a .mpg3 file. WHEN the file arrives, it appears to be embeded in a "winmail.dat" file that will download but not extract the file. Or it save it somewhere mysterious, Help.
03-25-2013 01:06 PM
I cannot quite tell which direction you are attempting...sending FROM the BB or receiving TO the BB. So, here are both relevant KBs:
Typically, what happens is that some email service or gateway in the path is not handling the attachment correctly, and it is rendered not usable. I found, for example, that when I was sending attachments from my BB to one of my email accounts, they came through just fine. But if I sent the same thing to another of my email accounts, which has a forwarder to that first one, the attachment was not usable.