08-01-2014 03:52 PM
Good afternoon, I have the Blackberry Bold 9930 and it's giving me a problem with not receiving e-mails until a day later. I used to have the Blackberry Curve up until last week and was giving me the same problems. I thought it was the phone but turned out to be a blackberry issue since I receive e-mails on time on my other devices. I contacted GoDaddy to see if they had any issues but they stated to contact blackberry. Can you assist? Thanks
08-01-2014 08:03 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
I contacted GoDaddy to see if they had any issues but they stated to contact blackberry. Can you assist?
As for that, please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!