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New Contributor
Posts: 4
Registered: ‎11-26-2013
My Device: Blackberry 9800
My Carrier: at&t

E-mail login link ?

I had purshased apps with the email on domain   attblackerry.net what is the login link to it? I forgot my password for the blackberry world and after I answer the secret question the system tells me that a password reminder has been sent to my e-mail but I don´t recall the link to access to the e-mail.

 

Help.  thanks.

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-mail login link ?

I'd say give AT&T a call.  They can help you get access to that email account.

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New Contributor
Posts: 4
Registered: ‎11-26-2013
My Device: Blackberry 9800
My Carrier: at&t

Re: E-mail login link ?

I just chatted with them, it seems the domain or mail server is not going to be supported anymore. I believe this link  transition for hosted e-mails accountswill help me. Still I wonder how do I recover the password to that att.blackberry.net e-mail.

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-mail login link ?

Gotcha. Can AT&T reset the password? If not I don't know how else to access the account. You may have to escalate the password reset request. If they can reset it then you can use the transition link if needed.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 4
Registered: ‎11-26-2013
My Device: Blackberry 9800
My Carrier: at&t

Re: E-mail login link ?

The Blackberry recovery password tool says..   A password reset email has been sent to someone@att.blackberry.net

 

but I don´t have a link to access that e-mail server so the password will reside in there for eveeeeer.. I will have to call blackeberry to have the password sent to an accesible e-mail account.

 

Thanks.

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: E-mail login link ?

Gotcha. You can only setup that account on a blackberry. After AT&T resets the password then you can add the account to your phone to access the recovery email.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________