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New Contributor
Posts: 7
Registered: ‎12-19-2008
My Device: Not Specified

E-mail messages

I get two messages for every Email that is received.  They don not come at the same time but rather are separated by about 5 minutes.  How do I stop this from happening? 

 

Thanks

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: E-mail messages

how are you getting your email? is it a BIS. personal email, or a enterprise server?
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Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: E-mail messages

WelcSmiley Happyme to the FSmiley HappyRums!

 

what email are you gettin copies on?


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New Contributor
Posts: 7
Registered: ‎12-19-2008
My Device: Not Specified

Re: E-mail messages

I get my E-mails on enterprise server
New Contributor
Posts: 7
Registered: ‎12-19-2008
My Device: Not Specified

Re: E-mail messages

Enterprise server
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: E-mail messages

Do you also get them on your email client also or just on the BlackBerry
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New Contributor
Posts: 7
Registered: ‎12-19-2008
My Device: Not Specified

Re: E-mail messages

I get them on both my E-mail client and Blackberry
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: E-mail messages

So if you get them in both places why would it be a BlackBerry problem? The BlackBerry just synchronizes what goes to your email. Which email program do you use? Did the problem with the duplicate emails start when you setup the BlackBerry to receive your emails?

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New Contributor
Posts: 7
Registered: ‎12-19-2008
My Device: Not Specified

Re: E-mail messages

The problem with the duplicate E-mails started when I first set up my Blackberry to receive E-mails.  Is it possible that the problem has something to do with the servers or something else at the University where my E-mails come from?  If so, do you think the IT guy will have a solution (he has been on vacation this week).?

 

Thanks,

Contributor
Posts: 25
Registered: ‎12-13-2008
My Device: Not Specified

Re: E-mail messages

I suspect you have set the Blackberry up with enterprise and personal e-mail. The server pushes the e-mail to the blackberry and Outlook and then the blackberry pulls the message from Outlook five minuets later.

 

bob