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BlackBerry® OS Smartphones

Regular Visitor
Posts: 1
Registered: ‎03-17-2009
My Device: Not Specified

E-mail settings password

Hi, all!  My new Pearl's working fine except...when I select "email settings" and try to log in for "exisiting users," I enter my password (the same PW I use to unlock the device) and get the error message "Please check your information and try again;" if I try "Forgot Password,"  and submit my User Name (I've tried different variations) I'm always told that my "password has been successfully sent to your BlackBerry device."  Yet, even though I have no problems with my BlackBerry email service, I never receive the messages containing my password.  So, can anyone help me get past the security blocks to access my email settings?  Thanks in advance.