12-26-2010 05:40 PM
In the e-mail on my Curve, an old e-mail just showed up on the device.
This is an old e-mail from my last Blackberry and I have deleted that account from gmail.
This account was not set up in my Curve and when I go to e-mail set up, it is not there so I cannot delete it.
How do I delete this e-mail from my device?
Thanks in advance for any help..
Solved! Go to Solution.
12-28-2010 07:19 PM
I'm not quite clear. Did an old email message appear? Or did an old email account configuration (e.g., another email icon) appear?
12-29-2010 10:05 AM
An old email account configuration (e.g., another email icon) appeared.
It was from gmail and an account I had delated some time ago..
It was not on this Blackberry when I set up my e-mail accounts and then one day, there it was.
I have no idea.
The Curve has new media card so nothing like that wold have been stored and this is a new Curve.
This particular account was on my old Storm which I no longer use.
Thank you for your response.
12-29-2010 10:37 AM
It sounds as if perhaps your carrier did something with your BIS account, perhaps re-establishing that old configuration and migrating it to your new BB. I suggest you log into your BIS account from a PC/browser (http://www.blackberryfaq.com/index.php/Where_can_I
and delete each line item in that list that is associated with that rogue email account configuration. Then perform the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your carrier for formal assistance.
12-29-2010 11:06 AM
You are very welcome...enjoy!