12-02-2008 04:36 AM
I have not received an email to my blackberry for 2 days and wondered if something went wrong.
When I run Setup > Email settings.
Its starts to load up something then comes up with an error of 'Your device had a problem connecting to the server'
Does this just mean I'm not in a area with a connection? Any help?
12-04-2008 12:06 PM
01-11-2009 04:47 AM
01-11-2009 04:58 AM
I did finally get it resolved - after a long time spent on the phone with the Vodafone technical support team - it transpired that my set up was not correctly configured. The clue was that the connection appeared on the handset as 'gprs' (all lower case) and not 'GPRS' (upper case).
This meant that I was not correctly connected - quite why or how,I don't know, as I had been picking up emails before.
All I do know, is that no amount of hard resets would help, and Vodafone had to change my email settings. Since then all has been fine.
I have selecetd the 2G option on my connections as well as I don't realyy use the internet facility, and the telephone signal seems much better.
Hope you can get it resolved...
01-11-2009 05:24 AM
11-18-2009 06:59 PM - edited 11-18-2009 07:00 PM
Worked beautifully for me too. I had the same problem: for two days I couldn't download e-mails from work and Gmail account. After reading this, I turned my Storm2 off completely and when I turned it back on again, all e-mails sent to me on the past couple of days were downloaded at once. Thanks! Why does it happened?
12-04-2009 09:23 AM
This same thing is happening to me. I left the country for a month, and since I got back and put in my sim card, I haven't been able to receive or send emails. The error message that I get when I try to send emails is that my user account is in SUSPENDED mode, and my device is having a problem connecting to the server when I try to go into my email settings. I've tried the hard reset, and spent an hour and a half with my service provider but they don't know what's wrong either. Anyone have any suggestions?