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New Member
Posts: 1
Registered: ‎02-08-2013
My Device: Blackberry Bold 9790
My Carrier: Virgin Mobile

ENTERPRISE ACTIVATION Icon Missing in the Email Set Up Section Bold 9790

Hello everyone,


I have a BB Bold 9790 phone, I was trying to set up my email for work, through Enterprise Activation.

To my surprise, I don't have that as an option on my phone in the email set up section.


I have contacted my provider, have spoken with the Customer Service Reps, with technical support and 

have received no help. They simply don't have an explenation for me.


The last person I spoke to said that my phone could be defective and I should call Blackberry Support.

I figure I try the forum first to see if anyone can shed some light on this.



Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: ENTERPRISE ACTIVATION Icon Missing in the Email Set Up Section Bold 9790


Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Can you send me a private message with your PIN number so I can investigate further?


Also when was the last time you saw the Enterprise Activation setup?


I look forward to your reply.





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New Member
Posts: 1
Registered: ‎02-25-2013
My Device: BOLD 9790
My Carrier: FIDO

Re: ENTERPRISE ACTIVATION Icon Missing in the Email Set Up Section Bold 9790



I'm having the same issue.

Please adise.


Thank you,