09-21-2013 04:49 AM
My BB shut down suddenly and when trying to restart it, it gave me a white screen showing error 102 and i cannot aceess to anything, cannot even get it connected to my laptop to restore or update it.
Do you have any solution for me.
09-21-2013 02:01 PM
Welcome to BlackBerry Support Forums
Refer to this Knowledge Base article and try those suggestion :
KB10068 : " JVM 102 " error is generated on the BlackBerry Smartphone
let us know of your progress.