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01-06-2009 11:34 PM
Contact the place you purchased the phone from.
If the phone is within the stores warranty period then you may be able to swap the devcie withanother one as it is classed as "Dead On Arrival" (DOA).
That is the process within Australia (14 day period).
You will have to find out what the return policy is for your store/country.
01-28-2009 09:31 AM
by any chance did you get your problem solved. I'm experiencing the same I already downloaded the OS 4.5 and the desktop software, but the desktop software won't recognize my device. Yes I tried another cable and another PC.
I'm going crazy, please help.
01-28-2009 10:27 AM
02-04-2009 09:55 PM
tbilisoft, you rock! I used your detailed instructions (which were great!) and cleared my 507 error! Lars, at the Verizon store, said my phone (which is out of warranty) would have to be replaced.
Thank you tbilisoft!
06-10-2009 02:13 PM
06-11-2010 09:57 AM
You can send your phone to a repair shop. I sent my blackberry to blackberryplace.com and they repaired my phone. Pretty fast too.
Theyre pretty good. I definitely recommend them.