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New Contributor
Posts: 2
Registered: ‎11-13-2012
My Device: Blackberry Torch 9800
My Carrier: luxgsm
Accepted Solution

ERROR MESSAGE WHEN USING BB MESSENGER

I can not access my BB Messenger Service anymore.

 

Following error message shows up:

 

Uncaught exception:

java.lang.Null PointerException

 

 

What does that mean ?

Posts: 94,513
Likes: 24,396
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ERROR MESSAGE WHEN USING BB MESSENGER

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

If it continues, please post back here.

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New Contributor
Posts: 2
Registered: ‎11-13-2012
My Device: Blackberry Torch 9800
My Carrier: luxgsm

Re: ERROR MESSAGE WHEN USING BB MESSENGER

great, it worked

 

THANKS a lot

Posts: 94,513
Likes: 24,396
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ERROR MESSAGE WHEN USING BB MESSENGER

You are very welcome.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code