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New Member
Posts: 1
Registered: ‎10-16-2011
My Device: Blackberry Torch 9810
My Carrier: ATT

ERROR SYNCING BETWEEN DESKTOP & TORCH 9810

When syncing between Desktop and Torch 9810, I get the following ERROR:

"Error Encountered. Error code  0X80040FB3, Check Documentation".

It fails to sync.

What do I need to do to correct this error??

Need HELP!!!

Hall of Famer III
Posts: 57,550
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: ERROR SYNCING BETWEEN DESKTOP & TORCH 9810

Hi and Welcome to the Community!

 

Here are some KBs that discuss that error:

  • KB14818 "Error encounter. Error code – 0x80040fb3. Check documentation” appears during a wired synchronization with the BlackBerry Desktop Software
  • KB25200 "Error code - 0x80040fb3 check documentation" is observed when synchronizing with Yahoo! using the BlackBerry Desktop Software
  • KB23925 Unable to synchronize the Address Book using BlackBerry Desktop Manager to the BlackBerry Torch smartphone

 

Hopefully they contain something useful!

 

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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New Member
Posts: 1
Registered: ‎02-06-2013
My Device: Torch 9810
My Carrier: ATT

Re: ERROR SYNCING BETWEEN DESKTOP & TORCH 9810

I have developed the same problem with Outlook...any ideas about how to fix this.  I have uninstalled the Desktop software and reinstalled it but that did not work...