09-25-2012 09:55 AM
how can i resolve this error:
ERROR The requested URL could not be retrieved The following error
was encountered while trying to retrieve the URL:XXX .xxx.xxx.xxx Access
Denied. Access control configuration prevents your request from being
allowed at this time.
09-28-2012 08:07 AM
Sorry to hear about your issue.
Are you connected to a BlackBerry® Enterprise Server? If you are then your IT admin may have placed restrictions on your internet usage. If you are not connected to a BlackBerry Enterprise Server then you will want to contact your wireless service provider to see if they have any restriction in place.
10-01-2012 04:19 AM
yes i am connected to a BlackBerry® Enterprise Server but what do you mean by that my IT admin may have placed restrictions on myinternet usagebecause i am the admin of BES And how can i do this ???
10-05-2012 06:04 PM
There are IT policies that can restrict access on the device. Do you know what has been set in your IT policy? If you have not set anything specific to restrict browsing then I would suggest you contact your service provider to see if they have any browsing restrictions.