10-30-2012 12:40 PM
I have 2 Blackberry handhelds working on the same BES server.
A 8320 handheld OS 4.5 working properly when i connect a web page via Blackberry Browser but a 9900 handheld OS 7.0 giving the error below. Is there a solution for this error?
The requested URL could not be retrieved
While trying to retrieve the URL: my url
The following error was encountered:
Unable to determine IP address from host name for my url.
The dnsserver returned:
Server Failure: The name server was unable to process this query.
This means that:
The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.
Your cache administrator is webmaster
11-16-2012 12:31 AM
try to send service books, go to setup > email account > internet email account > press BB button > service book > send service books