Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-30-2012
My Device: Torch 9860
My Carrier: ATT

Ear Bud Connection Works on one channel only

Just got this Torch 9860. (1-30-12), OS: 7.0.576.

Just updated it 2 hours ago. Wanted to use my ear buds to stream some tunes and discovered that only one channel is operating. (Left). I plugged in another set of headphones, same condition. Rebooted, repeated process, same result. Plugging in my computer desktop speakers, same result.  Did a search online and in Crackberry forum, same reported issues with earlier version OS. Looks like we have either bad phone jacks being installed in China factory or a SW glitch. I am off to the ATT store to discuss with them and see if they have had other Torches coming back to them.


Ah.......if it isnt one thing its another. Seamless........yeah right.