05-17-2009 01:43 PM
New to BlackBerry (avid MS Mobile user). Working on an 8330 Curve. I have downloaded and installed the latest OS on the device. I am having a problem with the earpiece set that came with the Curve. There seems to be a short between the jack and earpiece stem. For example:
When I play Pandora I will plug the earpiece into the jack on the Curve. The sound will transfer from the Curve to the earpiece however about 26 seconds or so the sound will go out of the earpiece and the sound will come out of the Curve. A couple seconds later it goes back into the earpiece. It consistently does this every 26 seconds.
Another example: When I go to Ringtones and sample the ringtones. I am not getting any audio through the earpieces all the sound is coming from the Curve.
I have pulled the battery thinking it was something needing to be reset on the Curve. Still getting the same problem.
Just wondering if anyone has experieced this before.
05-17-2009 02:58 PM
05-17-2009 03:38 PM
might want to do a backup then a reinstall/upgrade of device software... this will eliminate a software issue
also try other earpiece to make sure thats not it, if neither of those resolve it, then its the plug port and you will need a repair or replacement