04-10-2013 08:34 PM
Solved! Go to Solution.
04-11-2013 07:10 AM
Welcome to BlackBerry Support Forums
To use those proprietary BlackBerry Services like personal emails, BBM etc. we need Specific data plans from our carrier i;e BlackBerry Data Plan / BIS . Do you have it in your account ? If you don't have it then call your Carrier to add it in your account . Once those services are activated in your account you can setup your personal emails.
04-12-2013 03:20 PM
You're welcome .. So please Check it with your Carrier.