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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-12-2012
My Device: Bold 9650
My Carrier: Verizon

Email Activation

I just got new software for my Blackberry Bold 9650.  It was the 6.0 Bundle 3084 software.  Ever since then my email hasn't been working.  I have received no emails on my blackberry.  I went to the email setup and it has my two emails that I had before the software update on my phone.  It asks me to verify the password for each but when I hit verify it says "Sorry, unable to continue your session. Please log in again." What should I do to get my email back on my blackberry?? I have Windows Live Mail.

Posts: 13
Registered: ‎02-09-2012
My Device: blsckberry curve 9330
My Carrier: Verizon

Re: Email Activation

You need to go to mobile.blackberry.com

then go to communication.

then select email and follow the prompts to reactivate your email.


note - if u get a communication error, refresh your browser (do not restart your browser) and the validate will work.


To my knowledge this only works for verion carriers on the blackberry.