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BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎05-26-2011
My Device: Curve 8520
My Carrier: T-Mobile

Email Alerts - Sound (less)

I have had my phone flashed twice this week because it was getting stuck on the booting up.


I am pretty much back to where I want to be with data and applications but I have lost the ability to set up an alert sound when an email arrives. It is providing an alert with the SMS and with Instant Messages but not with the Emails.


I am making option changes via Edit Profiles, after selecting the sound icon on the home page, which is the place I believe I need to set this up.


I have the volume as 8, I have the Play Sound as Always, I have vibration On and Vibrate With Ring Tone On.


I have switched to On and Off and I have created a separate profile as well - but to no avail as far as Emails are concerned. I have also set up the Level 1 messages although I do not know what they are (!) as well as the MMS, SMS and PIN to al be the same.


I appear to have the latest software on the phone via Blackberry Desktop.


Any suggestions/pointers would be appreciated.