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BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎03-04-2013
My Device: Blackberry curve 9300
My Carrier: 02

Email Failure

Hi I have a bb9300 I have set up my wi-fi and I am connected the problem started when I tried to input my email details it goes straight to email address in enterprise activation then asks for activation password. Which password is this ? because I have tried my personal password but it fails am I guessing that enterprise is not what I should be in in which case how do I go about it please

Posts: 94,760
Likes: 24,449
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email Failure

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.

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