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New Contributor
Posts: 4
Registered: ‎10-29-2012
My Device: Curve 9300
My Carrier: 442082556893
Accepted Solution

Email Filters

How can I set email filters on my Curve 9300 in order to eliminate spam or other unwanted traffic

 

Bob

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Email Filters

Hello bobohara, 

 

Welcome to the forums. 

 

Have a look at the below article for help setting up email filters on your BlackBerry® smartphone. 

 

How to add a filter from the BlackBerry smartphone for a BlackBerry Internet Service account

 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Highlighted
New Contributor
Posts: 4
Registered: ‎10-29-2012
My Device: Curve 9300
My Carrier: 442082556893

Re: Email Filters

Thanks for the suggestion, but apparently the Setup icon is not available to me on my smartphone.  Can this be achieved some other way. Perhaps by controlling the smartphone from a computer.  I dont mind so long as i can stop my phone being swamped by spam.  Thanks

Bob

 

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Email Filters

Hello bobohara

 

If you contact your mobile network provider then can provide you with the website address and the user name to log in via a computer and then you can go ahead and setup the filters. 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 4
Registered: ‎10-29-2012
My Device: Curve 9300
My Carrier: 442082556893

Re: Email Filters

Thanks SR
As I have a BlackBerry, do I go to them or to my ISP which is Clara.net who provide my email
Bob
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Email Filters

Hello bobohara

 

You will want to contact the company that provides your BlackBerry® service. 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 4
Registered: ‎10-29-2012
My Device: Curve 9300
My Carrier: 442082556893

Re: Email Filters

Many thanks
Bob