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BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎04-16-2008
My Device: 8300 - Curve

Email ID not functioning

Dear All,


  • I've sucessfully configured subscribers' mail ID from rediffmail(India) on his BIS A/c & on my BIS A/c as well.
  • This mail id is having around 2000 + mails in the mail box (20 are new mails).
  • Subscriber is not able to send & receive mails on his handheld, when there is trafic in mail box.
  • I've got servicebook entries deleted & then resent the to subscriber.
  • Subscriber has received only mail from dontreplay@blackberry.com to update the password, which has been done.


But still not able to resolve the problem.


Does anybody have solution on this?




Blackberry Team Raipur